Management Information Systems

COURSE DESCRIPTION:

This course provides students with an introduction to Information Systems (IS) and Information Technology (IT) and their use in an increasingly competitive business world. As future managers, you need to be equipped to make decisions concerning the planning, development and implementation of information technology resources to increase organizational effectiveness and create a strategic advantage. The course accomplishes this by:

Introducing basic concepts of IS and IT and exploring how technology can be used to create business value.
Examining the potential benefits and limitations of IT and providing an overview of the components of computers.
Increasing awareness of managerial issues raised by the use of IT.
Providing “hands on” exercises to practice course material.
Providing a foundation needed for subsequent MIS coursework.

PREREQUISITE (IF ANY):

N/A

COURSE POLICY:

It is the student’s responsibility to gather information about the assignments and covered topics during the lectures missed. Regular class attendance is mandatory. Points will be taken off for missing classes. Without 70% of attendance, sitting for final exam is NOT allowed. According to IUB system students must enter the classroom within the first 20 minutes to get the attendance submitted.
The date and syllabus of quiz, midterm and final exam is already given here, however, announcements will be given ahead of time. There is NO provision for make-up quizzes.
The reading materials for each class will be given prior to that class so that student may have a cursory look into the materials.
Class participation is vital for better understanding of sociological issues. Students are invited to raise questions.
Students should take tutorials with the instructor during the office hours. Prior appointment is required.
Students must maintain the IUB code of conduct and ethical guidelines offered by the School of Business.
Students must refrain from any type of cheating and/or plagiarism in a course. Any student acting otherwise will receive an “F” grade in the course. School of Business, IUB, maintains a zero tolerance policy regarding violation of academic integrity.

Students are not allowed to keep bags, handouts, books, mobile phones, smart watches or any other smart electronic devices with them during any exam. Students are advised to keep everything in the front of the class room before the exam starts. Please note that, just carrying any smart electronic devises (even if the devise is turned off or put it in silent mode) during the exam will be considered as “cheating”. Moreover, during the exam, anything written on hand palms (or anywhere else) and carrying paper materials (whatever is written) will be considered as “cheating”. Any sorts of “cheating” will result in an “F” grade with no exception. During the exam, students are only allowed to carry pen, pencil, eraser, sharpener, ruler, highlighter and calculator in a clear plastic bag.

ASSESSMENT AND MARKS DISTRIBUTION:

Type of Evaluation	Nos.	Weight
Lecture Participation	100%	5
Quiz	2	15
Project and Presentation and Case Study	01/02	30
Midterm Exam	01	20
Final Exam	01	30
Total		100%

[Class attendance is mandatory; failure to do so may deduct the final marks]

GRADE CONVERSION SCHEME:

The following chart will be followed for grading. This has customized form the guideline provided by the school of Business.

A	A-	B+	B	B-	C+	C	C-	D+	D	F
90-100	85-89	80-84	75-79	70-74	65-69	60-64	55-59	50-54	45-49	0-44

* Numbers are inclusive

REQUIRED TEXT:

The course will be based mostly on the following books [some other books and journals may be referred time to time]:

Management Information Systems (10^th Edition) By James O’Brien & George Marakas

Recommended reference text:

Management Information Systems: Managing the Digital Firm, (12^th, Edition) By Laudon & Laudon.

E-business & E-commerce Management (3^rd Edition) By Dave Chaffey

Link to virtual learning system: http://103.254.86.4/sb/ (School of Business – Faculty name- Login as a guest- password is 1234).

CLASS AND EXAM SCHEDULE, TOPIC AND READINGS:

Sessions	Topic	Learning Outcomes	Readings
Session – 1	Introduction	Introduction to Management information systems , Explanation of Course Outline	Course Outline
Session – 2	Foundation Concepts: Information Systems and Technologies	· Explain why knowledge of information systems is important for business professionals and identify five key areas of information systems knowledge. · Give examples to illustrate how the business applications of information systems can support a firm’s business processes, managerial decision making, and strategies for competitive advantage Relevant Problem Solving from Text	O’Brien Chapter 1 Handout available on virtual learning system
Session – 3	Foundation Concepts: Business Applications, Development, and Management	· Provide examples of the components of real world information systems. · Provide examples of several major types of information systems. · Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business. Relevant Problem Solving from Text	O’Brien Chapter 1 Handout available on virtual learning system
Session – 4	Fundamentals of Strategic Advantage	· Identify basic competitive strategies and explain how IT may be used to gain competitive advantage. · Identify strategic uses of information technology. Relevant Problem Solving from Text	O’Brien Chapter 2 Handout available on virtual learning system
Session -5	Using Information Technology for Strategic Advantage	· How does business process engineering frequently use e-business technologies for strategic purposes? · Identify the business value of using e-business technologies for total quality management, to become an agile competitor, or to form a virtual company. · Explain how knowledge management systems can help a business gain strategic advantage.	O’Brien Chapter 2 Handout available on virtual learning system
Session -6	Computer Systems: End User and Enterprise Computing	· Identify the major types and uses of microcomputer, midrange, and mainframe computer systems. · Outline the major technologies and uses of computer peripherals for input, output, and storage. Relevant Problem Solving from Text	O’Brien Chapter 3 Handout available on virtual learning system
Session -7	Computer Peripherals: Input, Output, and Storage Technologies Quiz 1	· Identify the components and functions of a computer system. · Identify the computer system and peripherals you would acquire or recommend for a business of your choice. Knowledge of Fundamental Concepts of IS and strategic advantages.	O’Brien Chapter 3 Handout available on virtual learning system
Session -8	Application Software: End User Applications Case Study	· Describe several important trends occurring in computer software. · Give examples of several major types of application and system software. · Explain the purpose of several popular software packages for end user productivity and collaborative computing. Knowledge of IS Failure and Management policies to mitigate them.	O’Brien Chapter 4 Handout available on virtual learning system
Session -9	System Software: Computer System Management	· Outline the functions of an operating system. · Describe the main uses of software programming languages and tools. Relevant Problem Solving from Text	O’Brien Chapter 4 Handout available on virtual learning system
Session -10	The Networked Enterprise	· Identify major developments and trends in the industries, technologies, and business applications of telecommunications and Internet technologies. · Provide examples of the business value of Internet, intranet, and extranet applications.	O’Brien Chapter 6 Handout available on virtual learning system
Session -11	Tele- communications Network Alternatives Project Distribution	· Identify the basic components, functions, and types of telecommunications networks used in business. · Explain the functions of major types of telecommunications network hardware, software, media, and services. Relevant Problem Solving from Text	O’Brien Chapter 6 Project Handout Handout available on virtual learning system
Session -12	Functional Business Systems Quiz 2	· Give examples of how Internet and other information technologies support business processes within the business functions of · Accounting, · Finance, · Human resource management, · Marketing, · Production and operations management. Knowledge of Computer Hardware and Software concepts	O’Brien Chapter 7 Handout available on virtual learning system
Session -13	Cross-Functional Enterprise Systems	· Identify the following cross-functional system concepts, and how they can provide significant business value to a company: · Cross-functional enterprise systems · Enterprise application integration · Transaction processing systems · Enterprise collaboration systems Relevant Problem Solving from Text	O’Brien Chapter 7 Handout available on virtual learning system
Session -14	Review for Midterm	CHAPTERS 1, 2,3,4,6, and 7.	O’Brien Chapter 1, 2, 3, 4, 6 and 7.
Session -15	Midterm Exam	CHAPTERS 1, 2,3,4,6, and 7.	O’Brien Chapter 1, 2, 3, 4, 6 and 7.
Session -16	Enterprise business systems	· Identify and give examples to illustrate the following aspects of customer relationship management (CRM), enterprise resource planning (ERP) and supply chain management (SCM). · Business processes supported · Customer and business value provided · Potential challenges and trends Relevant Problem Solving from Text	O’Brien Chapter 8 Handout available on virtual learning system
Session -17	Electronic Commerce Fundamentals	· Identify the major categories and trends of e-commerce applications. · Identify the essential processes of an e-commerce system, and give examples of how they are implemented in e-commerce applications. Relevant Problem Solving from Text	O’Brien Chapter 9 Handout available on virtual learning system
Session -18	E-Commerce Applications and Issues	· Identify several key factors and Web store requirements needed to succeed in e-commerce. · Identify the business value of several types of e-commerce marketplaces. · Discuss the benefits and trade-offs of several e-commerce clicks and bricks alternatives. Relevant Problem Solving from Text	O’Brien Chapter 9 Handout available on virtual learning system
Session -19	Security, Ethical, and Societal Challenges	· Identify ethical issues in how the use of information technologies in business affects employment, individuality, working conditions, privacy, crime, health, and solutions to societal problems. · Identify types of security management strategies and defenses, and explain how they can be used to ensure the security of e-business applications. Relevant Problem Solving from Text	O’Brien Chapter 13 Handout available on virtual learning system
Session -20	Security Management Quiz 3	· How can business managers and professionals help to lessen the harmful effects and increase the beneficial effects of the use of information technology? Knowledge of E-commerce fundamentals.	O’Brien Chapter 13 Handout available on virtual learning system
Session -21	Managing Data Resources	· Explain the importance of implementing data resource management processes and technologies in an organization. · Understand the advantages of a database management approach to managing the data resources of a business.	O’Brien Chapter 5 Handout available on virtual learning system
Session -22	Technical Foundations of Database Management	· Explain how database management software helps business professionals and supports the operations and management of a business. · Illustrate each of the following concepts: · Major types of databases · Data warehouses and data mining · Logical data elements · Fundamental database structures · Database access methods · Database development Relevant Problem Solving from Text	O’Brien Chapter 5 Handout available on virtual learning system
Session -23	Project Presentation	Real world implementations of Information Systems with its components: hardware, software, communication network device and medias, database and data resources along with the business application through process automation and process reengineering. Their implications on management issues such as operation, backup, maintenance, and security etc.
Session -24	Project Presentation	Real world implementations of Information Systems with its components: hardware, software, communication network device and medias, database and data resources along with the business application through process automation and process reengineering. Their implications on management issues such as operation, backup, maintenance, and security etc.
Session -25	Final Exam Review	CHAPTERS 5, 8, 9 and 13	O’Brien, Chapter 5, 8, 9, 13
Session -26	Final Exam	CHAPTERS 5, 8, 9 and 13	O’Brien, Chapter 5, 8, 9, 13